Nurse call systems have evolved from a basic light above the patient’s doorway or an intercom system beside the bed to a vibrant, comprehensive communication system that is integrated into the patient’s physical environment as well as the hospital’s electronic monitoring and recording systems. Nurse call is now critical in ensuring patient safety, patient satisfaction, clinical staff satisfaction and operational efficiency. They do this by interfacing with new and existing communication devices to intelligently route patient requests, providing detailed reporting and alerts, locating personnel in real time throughout the unit or facility, even tracking daily procedures such as clinician hand washing. Sean Doherty joins us to elaborate on what today’s nurse call systems are capable of and emphasize their potential in providing real solutions for many healthcare challenges.
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